Privacy Policy
Last updated: October 6, 2026.
This Privacy Policy explains how L&L Electrical Contractors LLC, doing business as L&L Electric ("L&L Electric," "we," "us," or "our"), collects, uses, and protects your information when you visit our website, fill out a form, call us, or receive text messages from us. We are an electrical contractor based in South Bend, Indiana.
1. Information We Collect
We collect information you give us directly, such as your name, phone number, email address, service address, city, state, ZIP code, details about your project, and any photos you upload with a quote request.
We also collect basic technical information automatically when you visit our website, such as your browser type, device type, pages visited, and general location based on your IP address.
2. How We Use Your Information
We use your information to:
- Respond to your questions and quote requests
- Schedule estimates and jobs
- Send job updates, reminders, and follow ups
- Ask for feedback or reviews after a job, if you agreed to receive those messages
- Send promotional messages, only if you agreed to receive them
- Improve our website and services
- Meet legal and tax obligations
3. SMS and Text Messaging
If you check a consent box on one of our forms, you agree to receive text messages from L&L Electrical Contractors LLC. Non-promotional messages may include estimate follow ups, appointment scheduling and reminders, job updates, and review requests after service. Promotional messages may include seasonal offers, generator maintenance reminders, and news about our electrical services. Consent to receive text messages is not a condition of any purchase. Message frequency may vary. Message and data rates may apply. Text HELP for assistance. Reply STOP to unsubscribe at any time.
"No mobile information will be shared with third parties or affiliates for marketing/promotional purposes."
"Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services."
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
4. We Do Not Sell Your Information
We do not sell, rent, or trade your personal information or your SMS opt-in data to anyone.
5. Service Providers
We use trusted service providers to run our website, forms, customer records, and text messaging. These providers only process your information to perform services for us and are not allowed to use it for their own marketing.
7. Data Security
We use reasonable administrative and technical safeguards to protect your information. No website or internet transmission is completely secure, so we cannot guarantee absolute security.
8. How Long We Keep Information
We keep your information as long as needed to provide our services, keep accurate business and tax records, and meet legal requirements.
9. Your Choices
You can opt out of text messages at any time by replying STOP. You can ask us to update or delete your contact information by calling (574) 404-1973 or emailing llelectric.co.llc@gmail.com.
10. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last changed.
12. Contact Us
L&L Electrical Contractors LLC, doing business as L&L Electric
South Bend, Indiana
Phone: (574) 404-1973
Email: llelectric.co.llc@gmail.com
See also our Terms of Service.